How can we help?

Contact support

Email admin@evergoodsholdings.com. Include the device model, iOS version, and a short description of what happened. Do not email passwords, sign-in tokens, private keys, or photos you do not want included in the support request.

Accounts and privacy

Account deletion and local Food-Dex export are available from Foodex Settings. Deleting a Foodex account does not cancel an Apple subscription; manage subscriptions in your Apple account settings.

Read the Privacy Policy and Terms of Service for the current connected app behavior.

Safety decisions and appeals

Signed-in players can review Foodex safety decisions and submit an eligible appeal in the app under Settings → Safety & support. Use that in-app path when available so the appeal stays connected to the correct decision without sending private Dish Log data by email.

Urgent situations

Foodex support is not an emergency service. If someone is in immediate danger, contact local emergency services.